Take Action Now

Other than accessing the Hotel Job Redesign Online Toolkit, you can join us in our upcoming events, get in touch with our consultants or simply join our mailing list. Regardless of which category of hoteliers you fall into, we have something for you.

I want to know more…

Want to learn how to go about doing Job Redesign? Or to develop internal capabilities to lead changes and to implement effective and sustainable Job Redesign? Join our workshops and get your questions answered by industry experts.

Upcoming Events

Job Redesign Workshops

Have a burning question regarding Job Redesign? Join one of our Job Redesign workshops and get your questions answered by industry experts.

Who is this for?
HR/Line Managers

Change Management Workshops

Join one of FDAWU’s change management workshops to learn how to facilitate line managers and workers adapt to redesigned jobs and processes.

Who is this for?
Line Managers/ Supervisors

I need support for my Job Redesign Journey…

Engage External Consultants

Hotels looking to implement Job Redesign on a bigger scale may refer to the curated list of consultants as a reference. You are encouraged to initiate a discussion with your preferred consultants on the scope and outcomes of the Job Redesign projects.

Consultant

Contact Details

Consultant

aAdvantage Consulting Group Pte Ltd
www.aadvantage-consulting.sg

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

aAdvantage Consulting is a business consultancy firm that partners organisations in leading their business and organisational transformation from “Vision to Results”. We help our clients turn strategies into business results through our People, Process and Performance solutions. As part of our organisation development and business transformation consulting services, we provide holistic and customised solutions to assist clients achieve lasting change.We believe that a shared leadership, vision, clear standards, processes and roles, performance management and people development all come together to ensure sustainable change in organisations.

Contact Details

Jacqueline Gwee

Director

Tel: +65 6853 2658

jacqueline.gwee@aadvantage-consulting.com

Consultant

Chemistry
chemistryteam.com

  • Design Thinking
  • Job Redesign
  • Change Management

As a full service and solutions-agnostic, human-centric consultancy with over 20 years of experience in the design industry, Chemistry brings a wealth of capability in both creative practice, as well as a rich track record of translating complex and diverse end-user needs into clear and actionable strategies, recommendations and solutions.

Contact Details

Dr. Jeffrey Koh

Partner & Director

Tel: +65 6440 3004

info@chemistryteam.com

Consultant

Consulus
consulus.com

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

Consulus is a global innovation by design consultancy firm. Since 2004, the firm has served leaders, companies and cities in the Americas, Asia, Europe and Oceania to meet their innovation needs through a unifying approach that integrates business strategy, organizational development and experience design. The firm assists in strategy design, capacity building through building in-house teams, training and co-implementation with clients for complex transformation projects. Global HQ is in Singapore.

Contact Details

Sharon Kam

Head, Creative Strategies

Tel: +65 6293 9495

sharonkam@consulus.com

Consultant

Design Sojourn Pte Ltd.
designsojourn.com

  • Design Thinking
  • Job Redesign
  • Change Management

Design Strategy - We help clients figure out what to do next by being very good at connecting the dots. We bring to the table extensive experience working in multiple industries delivering solutions for organisations of any size.

Design Translation - We transform deep ethnographic (human) research into innovative business strategies and solutions that span products, services, processes, and cultures.

Leadership/Process Transformation - Through the Design Thinking process, we manage the risks of innovation. We drive innovation by:
(a) transforming manpower through training, coaching and mentoring,
(b) creating meaningful ecosystems through rethinking customer journeys, developing service design blueprints, improving processes and redesigning jobs.

Contact Details

Brian Ling

Founder & Design Director

Tel: +65 9760 0978

brian@designsojourn.com

Consultant

Ernst & Young Advisory Pte. Ltd.
www.ey.com

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

Here at Ernst and Young (EY), Building a Better Working World means solving complex issues and helping clients grow and protect their businesses. We help organizations gain a competitive people advantage by integrating people management with business strategy, and by embedding the desired skills, behaviours and culture to drive successful business transformations.

Contact Details

Samir Bedi

Partner, People Advisory Services

Tel: +65 6309 6648

Samir.Bedi@sg.ey.com

Consultant

Mercer
www.mercer.com

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

At Mercer, we make a difference in the lives of more than 115 million people every day by advancing their health, wealth and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement, or aligning workers with workforce needs.

In the space of job redesign, Mercer has prior experience in the sectors of retail, hospitality, logistics and F&B. Having partnered Workforce Singapore to develop the Job Resign toolkit for the hotel and retail sector (through working with pilot companies), we believe that we would be able to draw upon our wealth of experience and consulting expertise to help you drive your organisation and people agenda.

Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people’s current and future needs through a lens of innovation, and our holistic view, specialised expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 80 years, we’ve turned our insights into actions, enabling people around the globe to live, work, and retire well. At Mercer, we say we Make Tomorrow, Today.

Contact Details

Geraldine Kho

Consultant

Tel: +65 6398 2464

geraldineyilin.kho@mercer.com

Consultant

NTUC LearningHub Pte Ltd
www.ntuclearninghub.com

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

NTUC LearningHub (NTUC LHUB) was established in 2004 to transform the Singapore workforce so that it can keep pace with the burgeoning demands of a dynamic economy. We help businesses unlock the full potential of their most valuable asset – human capital. To remain competitive in the face of Industry 4.0, organisations need Worker 4.0 talents, whom we develop and equip with the necessary Technology, Adaptive and Technical Skills.

Contact Details

Jason Law

L&D Business Partner

Tel: +65 9001 2390

jason.law@ntuclearninghub.com

Consultant

Orcadesign Consultants
www.orcadesign.net

  • Design Thinking
  • Job Redesign
  • Change Management

Orcadesign is a strategic research and design consultancy. Through user-centric and insight-driven approach and engagement of internal and external stakeholders , we have been creating and delivering great customer experiences (CX) through innovative product, service, space and digital design.

Contact Details

Jeremy Sun

Director

Tel: +65 9782 7017

jeremy.sun@orcadesign.net

Consultant

Republic Polytechnic, School of Hospitality
www.rp.edu.sg/soh/industry/conexus-centre

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

Republic Polytechnic’s School of Hospitality (SOH) has capabilities in hotel and hospitality operations and management. In collaboration with industry, SOH provides consultation and training on best practices to support industry partners in improving operational processes and efficiency, increasing productivity through change management, innovation, technology implementation, and upskilling employees and capabilities.

Contact Details

Brian Tan

Senior Manager

Tel: +65 6697 1147

brian_tan_soh@rp.edu.sg

Consultant

SHATEC
www.shatec.sg

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

SHATEC, an hospitality school established since 1983, plays a key role together with the Singapore Hotel Association to support the transformation of the hospitality industry through productivity initiatives, leadership development, human resource strategies and job-redesign. Leveraging its expertise, SHATEC provides consultancy and advisory services to industry partners on projects.

Contact Details

Dr Tong Yew Kwan

Consultant

Tel: +65 6415 3528 (Mr Sean Yeo)

consultancy@shatec.sg

Consultant

Singapore Polytechnic
www.sp.edu.sg

  • Design Thinking
  • HR Consultancy

Singapore Polytechnic (SP) has conducted many Design thinking workshop and worked with government ministries, local companies for many consultancy projects. Clients such as Singapore Police Forces, National Healthcare Group Polyclinic, Boeing, Dairy Farm, Barcook Barkery, Gong Cha, Jumbo seafood, DHL etc. Singapore Polytechnic (SP) has been also appointed the HR Sector Lead for Polytechnics and ITE, strengthening our relationships with the HR community to implement SkillsFuture and sector development initiatives.

Contact Details

George Teo Keng Ann

Course Chair

Tel: +65 6870 4828

George_TEO@Sp.edu.sg

Consultant

Singapore Productivity Centre Pte Ltd
www.sgpc.sg

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

Transform. Innovate. Future-Ready. The Singapore Productivity Centre (SGPC) is set up under the aegis of the Future Economy Council (previously known as National Productivity Council) with the support of Enterprise Singapore and the Singapore Tourism Board. Its mandate is to help enterprises in the services sector to upgrade their capability, transform, grow and globalise.

Contact Details

Bernard Ng

Project Manager (Consultancy)

Tel: +65 6906 8265

bernard_ng@sgpc.sg

Consultant

Solutionsatwork Pte Ltd
solutionsatwork.com.sg

  • Design Thinking
  • Job Redesign
  • HR Consultancy
  • Change Management

Solutionsatwork is a boutique consultancy firm providing business advisory services, with a special focus on human resource and process-related projects.

Offering customized solutions across a broad spectrum of industries, we have worked with both private and public sector organizations on various projects, including organization design, performance and talent management, process redesign, and the internationalizing of human resources."

Contact Details

Leonard Ling

Principal Consultant

Tel: +65 6913 2670

leonard@solutionsatwork.com.sg

 

Please note that funding support for Job Redesign projects will be evaluated separately. More information on funding support is available here

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Not ready to embark on a Job Redesign project yet? Join our mailing list and be part of the community. Be kept in the loop for upcoming events and Job Redesign related news.