News and Events

EXSA 2012 (Hospitality Sector)  - Dedicated to our very Best Service Ambassadors
16 November 2012
Rock Auditorium

On the afternoon of 16 November 2012, 492 star award winners, gathered at Rock Auditorium to celebrate the recognition of their excellent service delivery.


Amongst the star award winners, 38 of them were nominated for the SHA Outstanding Star Award. Beaming with joy, the award recipients were each presented with a trophy and certificate by Guest-of-Honour, Dr Amy Khor, Minister of State and Manpower.


For 2012, we are proud to announce the following winners of the SHA Outstanding Star Award Winners - Mr Kok Chee Wai from Resorts World Sentosa for the Hotel Category and Ms Marlina Binte Mohamad Anuar from Treetops Executive Residences for the Non-Hotel Category.


Aged 45, equipped with more than 25 years of hospitality experience, Mr Kok has this to say:

"I am truly honoured to have won this award after so many years and having been chosen amongst the other 37 nominees took me by surprise and is defintely the best gift one can receive. This is an award that did not come easy; it is a true testament of my hard work these years. Being recognised by both my employer, RWS and the guests meant a lot to me. It will motivate me to strive even harder and I hope to be able to clinch the second and third Outstanding Star Award in the years to come. I have many people to thank, supervisors like Simon Loh, Ravi Muthiah, Laura Chew have all made this possible."


Winning the SHA Outstanding Star Award for the Non-Hotel Category was indeed a privilege for Marlina of Treetops:


"I am honored to receive this prestigious award as it marks a signficant milestone of my achievements in the service industry throughout these years. I am truly blessed to be surrounded by a supportive team of colleagues and manager at Treetops. As the service industry booms in Singapore, I am blessed to be the one selected amongst all the nominees to recieve this prestigious EXSA Award. With this recognition, it would definitely spur my team and I to do better as we aim to delight our guests at Treetops in all aspects. I sincerely wish that we will continue to deliver excellent service and may Treetops prosper further. Thank you."


The Outstanding Star Nominees for 2012:


Amara Sanctuary Resort Sentosa Mc Luther Moral Aragon
Changi Village Hotel Zou Xiang Lan
Chinese Swimming Club Eng Hui Kheng, Samantha
Concorde Hotel Singapore Pearl Thandar Shwe
Crowne Plaza Changi Airport Rumadan Pineda Umali
Fraser Place Robertson Walk, Singapore Ong Ah Huay
Fraser Suites River Valley, Singapore Quek Lay Khim
Fairmont Singapore and Swissotel the Stamford Qiu Xue Xiang Winnie
Furama City Centre Singapore Chia Yeou Fatt Patrick
Goodwood Park Hotel Pte Ltd Chee Mei Yoong
Grand Park Orchard Hashim Bin Mohamed
Hangout @ Mount Emily Farah Serra Cunanan
Holiday Inn Singapore Atrium Ng Kok Yin Edmund
Holiday Inn Singapore Orchard City Centre N Vasanthi D/O Nagarasi @ N
Hotel Royal Limited Tesoro Mary Grace Yarso
InterContinental Singapore Selvanathan A/L Katarain
Link Hotels International Pte Ltd Xiong Meng Yun
Mandarin Orchard Singapore Yew Tye Mei Daisy
Mandarin Oriental, Singapore Li Lin Zhi Marcel
Marina Mandarin Singapore Mohamed Elfie bin Mohd Abali
Orchard Hotel Singapore Jiang Yong Zhe
The Pan Pacific Hotel Singapore Charles Chow Suen Foong
Park Hotel Clarke Quay Bala Murugan A/L Shanmugam
Peninsula.Excelsior Hotel Florry Vie De Gorio Sabino, Ivy
Regency House Edward S/O George
Resorts World at Sentosa Pte Ltd Kok Chee Wai
Riverview Hotel Singapore Sathiaseelan A/L M Shanmugam
The Ritz-Carlton, Millenia Singapore Luna Bajracharya
SATS Ltd. Mohamed Fairoz bin Hamid
Shangri-la hotel, Singapore Tan Mui Kheng Jessie
Shangri-la's Rasa Sentosa Resort Singapore Wang Lirong
Singapore Cruise Centre Pte Ltd Abu Bakar Bin Abdullah
Singapore Marriott Hotel Ng Zhen Chyang Ronny
Singapore Recreation Club Danial Aloyisous Pereira
Suntec Singapore International Convention & Exhibition Centre Buen Byron Duller Formeloza
Swissotel Merchant Court, Singapore Sadiah Bte Salleh
Traders Hotel, Singapore Kathleen Grace Barte Bustillo
Treetops Executive Residences Marlina Binte Mohamad Anuar


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