NEWS AND EVENTS

The Singapore Hotel Association (SHA), Singapore Tourism Board (STB) and Infocomm Development Authority of Singapore (IDA) jointly organised a Technology Educational on 14 May 2012 at the Furama RiverFront Singapore.

Held alongside the Educational was a mini-exhibition which showcased a variety of technology products and services that can be used by hotels to improve guest services and productivity. Technologies showcased ranged from high speed internet access, IPTV, guest request management system to mobile payment services.

The following papers were presented at the Educational:

• "Ubiquitously Connectivity" by Mr Saw Sin Chee, Deputy Director, Industry Cluster Group, IDA
• "Leveraging Social Media Insights for Hospitality Industry" by Dr Koh Noi Sian, Lecturer, School of Information Technology, Nanyang Polytechnic & Mr Jason Lee, Social Media Executive, Brandtology Pte Ltd
• "Leveraging on Business Analytics for Decision Making in the Hospitality Industry" by Mr Seah Ru Hong, Lecturer, School of Informatics & IT, Temasek Polytechnic
• "Sharing of Findings from the SHA Survey on Hotel Technology" by Ms Li Shaoting, Senior Executive, SHA
• "Technology Adoption - Trends and Planning" by Mr Mark Kendall, Practice Lead, Hospitality & Connected Real Estate, Cisco Advisory Services - Asia Pacific

The event was well attended by 80 representatives from 37 organisations.